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Enabling Pega Customer Decision Hub agents

Escalating late work

Exporting an application

Merging a development Branch

Granting robot access and distributing work

  • Challenge

    Granting robot access and distributing work

    7 Tasks

    30 mins

    Visible to: All users
  • To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...

Skimming a Ruleset

Skipping a process based on business context

Implementing interactions and activities

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Importing Pega Robot Manager

  • Challenge

    Importing Pega Robot Manager

    2 Tasks

    15 mins

    Visible to: All users
  • MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

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