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Pega Voice AI introduction

  • Module

    Pega Voice AI introduction

    2 Topics

    25 mins

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Preparing Customer Decision Hub for development

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assignment Overview

Case-Typ „Backlog“ untersuchen

Configuring application Rulesets

Creating a new entity

Creating new aggregates on streamable data

Enabling Pega Customer Decision Hub agents

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