Search
Case Life Cycle design for Business Architects
-
Module
Case Life Cycle design for Business Architects
6 Topics
1 hr 15 mins
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Case Management
-
Module
Case Management
11 Topics
1 hr 35 mins
-
Learn about Pega’s Case Management capability that allows you to create applications using a business process like interface.
Collaboration with users
-
Module
Collaboration with users
1 Topic
20 mins
-
Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.
Completing work on time
-
Module
Completing work on time
2 Topics
25 mins
-
Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.
Content administration
-
Module
Content administration
10 Topics
1 hr 45 mins
-
Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Controlling Case workflow for Business Architects
-
Module
Controlling Case workflow for Business Architects
6 Topics
1 hr 25 mins
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Creating a child Case
-
Module
Creating a child Case
1 Topic
15 mins
-
Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...
Creating a Pega Platform application
-
Module
Creating a Pega Platform application
3 Topics
40 mins
-
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Creating and testing personas
-
Module
Creating and testing personas
2 Topics
15 mins
-
Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Debugging application errors
-
Module
Debugging application errors
3 Topics
40 mins
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.