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Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Modules

    5 hrs 35 mins

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

User Experience (UX) Design

Pega Email Bot Foundation

Pega Theme Cosmos Section-Based UI for Designers

  • Mission

    Pega Theme Cosmos Section-Based UI for Designers

    1 Mission

    5 Modules

    10 hrs 17 mins

    Visible to: All users
  • The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...

Senior System Architect

Assessing application performance

Configuring intelligent routing

  • Challenge

    Configuring intelligent routing

    2 Tasks

    10 mins

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Challenge

    Configuring the Email Manager portal

    3 Tasks

    15 mins

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

Creating a Pega Email Bot

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