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Viewing data in memory

Voice AI components

  • Module

    Voice AI components

    2 Topics

    15 mins

    Visible to: All users
  • Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...

Web services

Working with Voice AI models

  • Module

    Working with Voice AI models

    2 Topics

    15 mins

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Accessing a Pega application using the Pega API

Adding a new property to an existing entity

Adding an external data source to a data type

Adding data records to a data object

Adding fields to Views

Blending Traditional UI and Constellation

  • Challenge

    Blending Traditional UI and Constellation

    5 Tasks

    30 mins

    Pega Platform '23 Visible to: All users
  • The  Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...

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