Search
Case Life Cycle design for Business Architects
-
Module
Case Life Cycle design for Business Architects
6 Topics
1 hr 15 mins
-
As a Pega Business Architect, understanding how you transform business process with Pega Platform™ applications begins with designing the Case Life...
Controlling Case workflow for Business Architects
-
Module
Controlling Case workflow for Business Architects
6 Topics
1 hr 25 mins
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Pega positioning for Business Architects
-
Module
Pega positioning for Business Architects
7 Topics
1 hr 40 mins
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
Module
Pega tools that support Scrum for Business Architects
6 Topics
1 hr 45 mins
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Business case for accessibility
-
Module
Business case for accessibility
3 Topics
35 mins
-
Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...
Implementing and deploying Pega Care Management
-
Module
Implementing and deploying Pega Care Management
6 Topics
55 mins
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Role of a Pega Business Architect
-
Module
Role of a Pega Business Architect
2 Topics
30 mins
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Working in the Patient 360 profile
-
Module
Working in the Patient 360 profile
8 Topics
1 hr 35 mins
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Adding a duplicate Case search for BAs
-
Challenge
Adding a duplicate Case search for BAs
4 Tasks
15 mins
-
In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding optional actions to a workflow for BAs
-
Challenge
Adding optional actions to a workflow for BAs
2 Tasks
10 mins
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...