Search
Cross-Sell on the Web Extended
-
Mission
Cross-Sell on the Web Extended
1 Mission
5 Modules
9 Challenges
14 hrs 30 mins
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Low-Code App Builder
-
Mission
Low-Code App Builder
12 Modules
10 Challenges
11 hrs 20 mins
-
An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
-
Mission
Low-Code App Builder Extended
1 Mission
19 Modules
18 Challenges
23 hrs 45 mins
-
Continue learning about low-code application development using Pega Platform™.
Low-Code Maker
-
Mission
Low-Code Maker
4 Modules
2 hrs
-
Designed for the Maker, learn to utilize the low-code technology of Pega PlatformTM to configure applications that automate and streamline individual...
Pega Customer Decision Hub Foundation
-
Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
-
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Low-Code App Factory
-
Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
24.1 Release notes
-
Module
24.1 Release notes
2 Topics
25 mins
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Application essentials
-
Module
Application essentials
4 Topics
40 mins
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Building a Data Model for Business Architects
-
Module
Building a Data Model for Business Architects
6 Topics
1 hr 35 mins
-
As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Configuring common phrases for agents
-
Module
Configuring common phrases for agents
1 Topic
10 mins
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...