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Digital messaging

  • Module

    Digital messaging

    3 Topics

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Preparing Customer Decision Hub for development

Team application development

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Assignment Overview

Configuring application Rulesets

Creating a new entity

Creating new aggregates on streamable data

Enabling Pega Customer Decision Hub agents

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