Search
Attaching PDF files to a case
-
Challenge
Attaching PDF files to a case
2 Tasks
10 mins
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Automating Decisions with Decision tables
-
Challenge
Automating Decisions with Decision tables
2 Tasks
10 mins
-
An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...
Automating Decisions with Decision trees
-
Challenge
Automating Decisions with Decision trees
2 Tasks
10 mins
-
An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...
Blending Traditional UI and Constellation
-
Challenge
Blending Traditional UI and Constellation
5 Tasks
30 mins
Pega Platform '23 -
The Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...
Calculating fields using decision tables
-
Challenge
Calculating fields using decision tables
2 Tasks
15 mins
-
GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...
Collaborating in Spaces and Pulse
-
Challenge
Collaborating in Spaces and Pulse
3 Tasks
10 mins
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating with Pulse and Tags
-
Challenge
Collaborating with Pulse and Tags
2 Tasks
10 mins
-
Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Communicating with users for BAs
-
Challenge
Communicating with users for BAs
3 Tasks
20 mins
-
During DCO sessions with GoGoRoad stakeholders, it has become apparent that consistent messaging and timely communication are two of the biggest...
Configuring a cascading approval with a reporting structure
-
Challenge
Configuring a cascading approval with a reporting structure
2 Tasks
10 mins
-
GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring a Case suggestion
-
Challenge
Configuring a Case suggestion
5 Tasks
15 mins
-
Customers of U+ Bank initiate a chat session with a live CSR and request to change their home address. The expected outcome is that Messaging AI...