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Adding more tracking time periods for contact policies
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Challenge
Adding more tracking time periods for contact policies
5 Tasks
25 mins
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U+ Bank is cross-selling on the web by showing various credit cards to customers.
U+ Bank has a new requirement:
Do not present any credit card...
Adding operators to Sales Automation
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Challenge
Adding operators to Sales Automation
2 Tasks
10 mins
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As new sales representatives join Sarah Kendall's team, they should have default operator access. Sue Smith is joining Sara's team, working in the...
Adding optional Actions to a workflow
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Challenge
Adding optional Actions to a workflow
1 Task
5 mins
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InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
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Challenge
Adding optional actions to a workflow for BAs
2 Tasks
10 mins
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GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Adding predictors to an adaptive model
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Challenge
Adding predictors to an adaptive model
6 Tasks
10 mins
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U+ Bank is implementing cross-selling of their credit cards on the web by using Pega Customer Decision Hub™. The implementation team has set up the...
Adding predictors to an adaptive model in BOE
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Challenge
Adding predictors to an adaptive model in BOE
5 Tasks
10 mins
Pega Customer Decision Hub 8.8 -
U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card and mortgage offers that customers receive on its website. To optimize...
Adding product holding data to customer profile
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Challenge
Adding product holding data to customer profile
3 Tasks
10 mins
Pega Customer Decision Hub 8.6 -
U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The business users want to use...
Adding products to your application
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Challenge
Adding products to your application
1 Task
10 mins
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Your organization has decided to expand their business product offerings by adding Virtual Private Network (VPN) systems.
To start, they want to...
Attaching PDF files to a case
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Challenge
Attaching PDF files to a case
2 Tasks
10 mins
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InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Adjusting the forecast
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Challenge
Adjusting the forecast
3 Tasks
10 mins
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While Terry Mason, a sales representative, is reviewing the forecast, he sees the opportunity Smoke Detection Systems for Forest Gas in Q4 of 2023...