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Routing parking cases to facility coordinators
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Challenge
Routing parking cases to facility coordinators
5 Tasks
30 mins
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Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...
Routing truck vendor and invoice cases to city manger
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Challenge
Routing truck vendor and invoice cases to city manger
2 Tasks
45 mins
Pega Platform '23 -
After the vendor enrollment request is approved, the city manager must review the truck and freight details. The Truck Service Approval case must be...
Routing weather cases to facility coordinators
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Challenge
Routing weather cases to facility coordinators
5 Tasks
30 mins
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If the probability of rain is greater than or equal to 40 percent for an event day, a process to make other arrangements begins. A facility...
Simulating a weather service response
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Challenge
Simulating a weather service response
6 Tasks
1 hr
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Front Stage needs to know if the probability of rain equals or exceeds 40 percent during an event. At present, the weather forecast queries a data...
Simulating the truck rating response
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Challenge
Simulating the truck rating response
5 Tasks
30 mins
Pega Platform '23 -
When the vendor registers the truck, the Executive Manager will review and either approve or reject the truck. If the truck is approved, the City...
Suggesting a service case using Customer Decision Hub
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Challenge
Suggesting a service case using Customer Decision Hub
2 Tasks
15 mins
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You are configuring a Pega Customer Service™ application for U+ Bank. The bank wants to sign up high-value customers, those with a Customer Lifetime...
Suggesting offers with Customer Decision Hub
Using a database index for report performance
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Challenge
Using a database index for report performance
3 Tasks
1 hr 30 mins
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MDC wants to investigate the impact of expanding its revenue reporting capability to include filtering on cities that start with a certain string...