The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...

U+Bank wants its CSRs to offer a new payment plan to customers who are in collections. The payment plan consists of four equal payments made over one...

U+Bank is implementing an automated payment reminder system using Pega Collections™. The objective is to send timely reminders to customers who have...

MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...

The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

The project team at U+ Bank decides that the project is mature enough and ready to move the developed application to higher environments. To...

FSG wants to ensure that each hotel with which it has agreements to book rooms for events is treated as equally as possible. FSG wants to identify...

When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...