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Configuring business conditions

Configuring intelligent routing

  • Défi

    Configuring intelligent routing

    2 Tâches

    10 mins

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring the Email Manager portal

  • Défi

    Configuring the Email Manager portal

    3 Tâches

    15 mins

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

Creating a Pega Email Bot

Creating an email account

  • Défi

    Creating an email account

    1 Tâche

    10 mins

    Visible to: All users
  • The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

Debugging Constellation applications

  • Défi

    Debugging Constellation applications

    8 Tâches

    1h 15 mins

    Pega Platform '23 Visible to: All users
  • Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...

Sizing a Pega Platform project

Exploring the DX API with Postman

  • Défi

    Exploring the DX API with Postman

    9 Tâches

    1h

    Pega Platform '23 Visible to: All users
  • The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...

Routing email based on content

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