U+ Comms, a leading telecommunications company, has decided to utilize Pega Customer Decision Hub to improve its customer experience and provide...

HRApps provides payroll setup for employees. For the Payroll Setup Case Type, an employee provides their bank information for direct deposit. When the...

GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...

GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen. 

GoGoRoad ist ein Kfz-Serviceunternehmen, das...

GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

You are a customer service representative (CSR) manager and have observed that your CSRs are making typos consistently when entering new addresses for...