Search
Automating actions when a property value changes
-
Défi
Automating actions when a property value changes
2 Tâches
15 mins
-
The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
Creating users and roles
-
Défi
Creating users and roles
4 Tâches
10 mins
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Creating and managing teams of users
-
Défi
Creating and managing teams of users
5 Tâches
15 mins
-
In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Circumstancing Rules on a single variable
-
Défi
Circumstancing Rules on a single variable
2 Tâches
30 mins
-
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
Circumstancing Rules on multiple variables
-
Défi
Circumstancing Rules on multiple variables
3 Tâches
30 mins
-
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Designing a mobile app experience
-
Défi
Designing a mobile app experience
4 Tâches
15 mins
-
GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
-
Défi
UI für eine mobile App entwerfen
3 Tâches
15 mins
-
Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring Rule resolution
-
Défi
Configuring Rule resolution
2 Tâches
25 mins
-
Human Resources (HR) business partners create benefits enrollment and employee evaluation Cases on behalf of TGB employees. To ensure that they create...
Configuring security policies
-
Défi
Configuring security policies
2 Tâches
5 mins
-
GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
Creating a case completion prediction
-
Défi
Creating a case completion prediction
3 Tâches
15 mins
-
U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...