Search
Customizing the user interface for agents
-
Défi
Customizing the user interface for agents
2 Tâches
15 mins
-
You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Deploying a mobile app for Pega Platform
-
Défi
Deploying a mobile app for Pega Platform
2 Tâches
30 mins
-
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Enabling Pega Customer Decision Hub agents
-
Défi
Enabling Pega Customer Decision Hub agents
2 Tâches
5 mins
-
The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Importing customer data from a CSV
-
Défi
Importing customer data from a CSV
2 Tâches
10 mins
-
U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Populating sample data using Monte Carlo data sets
-
Défi
Populating sample data using Monte Carlo data sets
5 Tâches
20 mins
-
The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...
Running Pega Customer Decision Hub setup wizard
-
Défi
Running Pega Customer Decision Hub setup wizard
4 Tâches
45 mins
-
U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
-
Défi
Setting up data ingestion
7 Tâches
40 mins
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Updating a dialog
-
Défi
Updating a dialog
1 Tâche
15 mins
-
U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...
Cloud Engineering & Administration
-
Instructor Led Training
Cloud Engineering & Administration
5 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.
L...
DevOps
-
Instructor Led Training
DevOps
2 days
Pega Diagnostic Center -
Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.
D...