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Automating actions when a property value changes

Blending Traditional UI and Constellation

  • Challenge

    Blending Traditional UI and Constellation

    5 Tasks

    30 mins

    Pega Platform '23 Visible to: All users
  • The  Tell Us More application and Instance Case Type is not Sweet Life's first project with Pega Platform™. They have a Create Product Case Type and a...

Circumstancing Rules on a single variable

Circumstancing Rules on multiple variables

Configuring business conditions

Configuring intelligent routing

  • Challenge

    Configuring intelligent routing

    2 Tasks

    10 mins

    Visible to: All users
  • The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...

Configuring Rule resolution

Configuring the Email Manager portal

  • Challenge

    Configuring the Email Manager portal

    3 Tasks

    15 mins

    Visible to: All users
  • The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...

Creating a case from an email

Creating a Pega Email Bot

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