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Customer Service Low-Code Developer

Preparation for 1:1 Customer Engagement Implementation

Claim navigation in Pega Smart Claims Engine

  • Module

    Claim navigation in Pega Smart Claims Engine

    5 Topics

    1 hr 20 mins

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

Creating a new entity

Creating new aggregates on streamable data

Enabling Pega Customer Decision Hub agents

Populating sample data using Monte Carlo data sets

  • Challenge

    Populating sample data using Monte Carlo data sets

    5 Tasks

    20 mins

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Running Pega Customer Decision Hub setup wizard

Use Case - Creating a new contact policy

  • Challenge

    Use Case - Creating a new contact policy

    2 Tasks

    1 hr

    Visible to: All users
  • The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...

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