Skip to main content

Search

Language

Library

Type

Skill Level

Product

Capability

Role

Preparing Customer Decision Hub for development

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Adding a new property to an existing entity

Adding clickstream data to a customer profile

Attaching PDF files to a case

  • Défi

    Attaching PDF files to a case

    2 Tâches

    10 mins

    Pega Platform 8.8 Visible to: All users
  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Creating Insights for BAs

Creating a custom business report

Designing a mobile app experience

UI für eine mobile App entwerfen

Configuring a dashboard

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice