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Exercise setup - Orchestrator configuration

  • Défi

    Exercise setup - Orchestrator configuration

    2 Tâches

    30 mins

    Visible to: All users
  • To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.

    Caution: This step...

Importing customer data from a CSV

  • Défi

    Importing customer data from a CSV

    2 Tâches

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Leveraging reports in the contact center

Overriding Case Urgency

Pausing and resuming case processing

Populating sample data using Monte Carlo data sets

  • Défi

    Populating sample data using Monte Carlo data sets

    5 Tâches

    20 mins

    Visible to: All users
  • The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...

Routing work to users

Routing work to users for BAs

Running Pega Customer Decision Hub setup wizard

Sending emails during Case processing

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