U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

The business wants to ensure that all customer service representative verify the identity of a customer at the start of an interaction. You have been...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.

GoGoRoad möchte einen Standard-Szenariotest erstellen, um Tests für den Case-Typ „Assistance-Request“ zu automatisieren. Erstellen Sie einen...

You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...

The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...

You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...