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Establishing Service-Level Agreements for BAs
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Défi
Establishing Service-Level Agreements for BAs
1 Tâche
15 mins
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In a DCO session, GoGoRoad stakeholders stressed the importance of completing Assignments under tight deadlines as a driver of customer satisfaction...
Creating a child Case for BAs
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Défi
Creating a child Case for BAs
8 Tâches
30 mins
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The Microjourney® for a GoGoRoad customer includes initiating the request for service, receiving the service, and for certain membership status...
Controlling the workflow based on a business context for BAs
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Défi
Controlling the workflow based on a business context for BAs
2 Tâches
15 mins
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When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...
Case-Typ „Backlog“ untersuchen
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Défi
Case-Typ „Backlog“ untersuchen
11 Tâches
30 mins
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Sie sind gerade als Pega Business Architect in das GoGoRoad-Anwendungsentwicklungsprojekt eingestiegen.
GoGoRoad ist ein Kfz-Serviceunternehmen, das...
Creating a fraud prediction
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Défi
Creating a fraud prediction
3 Tâches
15 mins
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Importing customer data from a CSV
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Défi
Importing customer data from a CSV
2 Tâches
10 mins
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Populating sample data using Monte Carlo data sets
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Défi
Populating sample data using Monte Carlo data sets
5 Tâches
20 mins
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...