Search
Manipulating application data for BAs
-
Défi
Manipulating application data for BAs
2 Tâches
20 mins
-
In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Manipulating application data in Dev Studio
-
Défi
Manipulating application data in Dev Studio
3 Tâches
20 mins
-
To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
Pausing and resuming case processing
-
Défi
Pausing and resuming case processing
1 Tâche
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...
Refining an Agile Workbench backlog
-
Défi
Refining an Agile Workbench backlog
5 Tâches
30 mins
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Routing work to users
-
Défi
Routing work to users
2 Tâches
10 mins
-
Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Saving data to a system of record
-
Défi
Saving data to a system of record
3 Tâches
10 mins
-
The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
Sending emails during Case processing
-
Défi
Sending emails during Case processing
1 Tâche
15 mins
-
The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Setting Case Status
-
Défi
Setting Case Status
1 Tâche
20 mins
-
After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...
Setting up data ingestion
-
Défi
Setting up data ingestion
7 Tâches
40 mins
-
The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Setting up integration to store data into Pega using realtime REST JSON
-
Défi
Setting up integration to store data into Pega using realtime REST JSON
8 Tâches
1h
Pega Customer Decision Hub 8.7 -
MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...