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Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
7 Modules
5 Challenges
5 hrs 35 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Modules
10 Challenges
6 hrs 25 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Decisioning Consultant
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Mission
Decisioning Consultant
4 Missions
2 Modules
1 Challenge
1 day 50 mins
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Low-Code App Builder
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Mission
Low-Code App Builder
12 Modules
10 Challenges
11 hrs 20 mins
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An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
19 Modules
18 Challenges
23 hrs 45 mins
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Continue learning about low-code application development using Pega Platform™.
Low-Code Maker
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Mission
Low-Code Maker
4 Modules
2 hrs 5 mins
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Designed for the Maker, learn to utilize the low-code technology of Pega Platform™ to configure applications that automate and streamline individual...
Pega Constellation View-Based UI Configuration for Low-Code Authors
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Mission
Pega Constellation View-Based UI Configuration for Low-Code Authors
7 Modules
2 Challenges
4 hrs 10 mins
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The Pega Constellation View-Based UI Configuration for Low-Code Authors mission prepares you to configure low-code applications using the...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
5 Challenges
4 hrs
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Avoiding overexposure of actions
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Module
Avoiding overexposure of actions
2 Topics
20 mins
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Defining and managing customer actions
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Module
Defining and managing customer actions
4 Topics
35 mins
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In Pega Customer Decision Hub™, learn how to use Next-Best-Action Designer to build the business issue/group hierarchies for your organization. Create...