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Creating a new entity
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Challenge
Creating a new entity
5 Tasks
15 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Debugging Constellation applications
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Challenge
Debugging Constellation applications
8 Tasks
1 hr 15 mins
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...
Sizing a Pega Platform project
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Challenge
Sizing a Pega Platform project
2 Tasks
15 mins
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Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...
Exploring the DX API with Postman
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Challenge
Exploring the DX API with Postman
9 Tasks
1 hr
Pega Platform '23 -
The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Tasks
10 mins
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Leveraging reports in the contact center
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Challenge
Leveraging reports in the contact center
4 Tasks
15 mins
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Running Pega Customer Decision Hub setup wizard
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Challenge
Running Pega Customer Decision Hub setup wizard
4 Tasks
45 mins
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U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...
Setting up data ingestion
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Challenge
Setting up data ingestion
7 Tasks
40 mins
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Business Architect Essentials
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Instructor Led Training
Business Architect Essentials
5 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...
Cloud Engineering & Administration
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Instructor Led Training
Cloud Engineering & Administration
5 days
Pega Infinity Pega Flex learning combines Pega Academy’s self-paced content with scheduled instructor-led training (ILT) and faster time-to-value options. -
Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.
L...