Search
Controlling Case workflow for Business Architects
-
Module
Controlling Case workflow for Business Architects
6 Topics
1 hr 25 mins
-
As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways...
Managing data values for Business Architects
-
Module
Managing data values for Business Architects
5 Topics
1 hr 15 mins
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega tools that support Scrum for Business Architects
-
Module
Pega tools that support Scrum for Business Architects
6 Topics
1 hr 45 mins
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Adding a duplicate Case search for BAs
-
Challenge
Adding a duplicate Case search for BAs
4 Tasks
15 mins
-
In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding optional actions to a workflow for BAs
-
Challenge
Adding optional actions to a workflow for BAs
2 Tasks
10 mins
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Constructing Views in Constellation for BAs
-
Challenge
Constructing Views in Constellation for BAs
6 Tasks
40 mins
-
For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...
Manipulating application data for BAs
-
Challenge
Manipulating application data for BAs
2 Tasks
20 mins
-
In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Designing a Case Life Cycle for BAs
-
Challenge
Designing a Case Life Cycle for BAs
8 Tasks
40 mins
-
GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Validating data against business logic for BAs
-
Challenge
Validating data against business logic for BAs
1 Task
10 mins
-
With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...
Creating data relationships for BAs
-
Challenge
Creating data relationships for BAs
2 Tasks
10 mins
-
In a recent DCO session, GoGoRoad SMEs confirmed that all of the data objects created at the GoGoRoad application level will be required to capture...