Search
Collaborating in Spaces and Pulse
-
Défi
Collaborating in Spaces and Pulse
3 Tâches
10 mins
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
UI für eine mobile App entwerfen
-
Défi
UI für eine mobile App entwerfen
3 Tâches
15 mins
-
Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring UI elements
-
Défi
Configuring UI elements
2 Tâches
10 mins
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring a dashboard
-
Défi
Configuring a dashboard
2 Tâches
30 mins
-
Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a portal
-
Défi
Configuring a portal
1 Tâche
10 mins
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Configuring parallel processing
-
Défi
Configuring parallel processing
4 Tâches
20 mins
-
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Configuring a cascading approval with a reporting structure
-
Défi
Configuring a cascading approval with a reporting structure
2 Tâches
10 mins
-
GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Configuring a full Case View
-
Défi
Configuring a full Case View
2 Tâches
10 mins
-
The Mayor and Services Coordinator requested a single View to track updates while running Service Cases. The Services Coordinator requested a History...
Configuring a form View
-
Défi
Configuring a form View
2 Tâches
10 mins
-
After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...
Configuring Case locking
-
Défi
Configuring Case locking
1 Tâche
10 mins
-
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...