Search
Creating a Pega Email Bot
-
Défi
Creating a Pega Email Bot
2 Tâches
15 mins
-
The manager at U+ Bank wants to automate replies and notifications in the bank application as it reduces strain on the bank's customer experiences...
Creating an email account
-
Défi
Creating an email account
1 Tâche
10 mins
-
The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...
Deploying a mobile app for Pega Platform
-
Défi
Deploying a mobile app for Pega Platform
2 Tâches
30 mins
-
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Sending emails during Case processing
-
Défi
Sending emails during Case processing
1 Tâche
15 mins
-
The mayor of MyTown wants users to receive email updates when the reported issue is resolved.
Note: The framework of this challenge uses the Constellation...
Escalating late work
-
Défi
Escalating late work
1 Tâche
10 mins
-
InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request Cases...
Skipping a process based on business context
-
Défi
Skipping a process based on business context
1 Tâche
10 mins
-
Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Routing email based on content
-
Défi
Routing email based on content
4 Tâches
15 mins
-
U+ is a major company in the financial industry that wants to improve engagement with customers. U+ has recently opened an email channel where...
Suggesting a reply based on email content
-
Défi
Suggesting a reply based on email content
4 Tâches
15 mins
-
Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
-
Défi
Training the email bot to understand topics
1 Tâche
15 mins
-
U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...