Front Stage has been hand-entering every customer contact field at the beginning of every BookEvent case regardless of whether the customer is a...

For users to interact with the GoGoRoad application, a user interface (UI) must be created. Highlighting the advantages of Constellation during both...

In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:

• Before a Service Case is resolved, the system must copy...

In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...

GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...

With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...

In a recent DCO session, GoGoRoad SMEs confirmed that all of the data objects created at the GoGoRoad application level will be required to capture...

One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...

GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...