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Creating a case completion prediction
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Challenge
Creating a case completion prediction
3 Tasks
15 mins
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U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...
Creating a churn prediction
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Challenge
Creating a churn prediction
2 Tasks
15 mins
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U+ Bank implements Pega Customer Decision Hub™ to personalize the credit card offer a customer is presented on their website. If a customer is...
Creating a fraud prediction
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Challenge
Creating a fraud prediction
3 Tasks
15 mins
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U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...
Exercise setup - Development environment
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Challenge
Exercise setup - Development environment
1 Task
15 mins
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...
Exercise setup - Orchestrator configuration
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Challenge
Exercise setup - Orchestrator configuration
2 Tasks
30 mins
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To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
Caution: This step...
Exploring decisions in Customer Decision Hub
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Challenge
Exploring decisions in Customer Decision Hub
4 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to decide which one of four credit card offers to show in a web banner when a customer logs in to the U+ Bank...
Exploring Prediction Studio
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Challenge
Exploring Prediction Studio
2 Tasks
10 mins
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U+ Bank implements Pega Customer Decision Hub™ to optimize customer interactions on their web channel by showing a personalized web banner when...
Exporting adaptive model data for external analysis
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Challenge
Exporting adaptive model data for external analysis
3 Tasks
25 mins
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U+ Bank implements cross-selling of their credit cards on the web by using Pega Customer Decision Hub™. Self-learning, adaptive models drive the...
Exporting historical data
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Challenge
Exporting historical data
2 Tasks
15 mins
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U+ Bank has implemented Pega Customer Decision Hub™ to display a personalized credit card offer to eligible customers on their website. As a data...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Tasks
10 mins
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...