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Skipping a process based on business context
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Challenge
Skipping a process based on business context
1 Task
10 mins
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Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...
Implementing interactions and activities
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Challenge
Implementing interactions and activities
16 Tasks
45 mins
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When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...
Implementing a fast-release change request
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Challenge
Implementing a fast-release change request
6 Tasks
20 mins
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U+ Bank is cross-selling on the web by showing various credit cards to its customers.
The bank introduced a new offer that promises 0% APR and no...
Importing and exporting content
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Challenge
Importing and exporting content
3 Tasks
10 mins
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U+Bank is going through a reclassification of their help content. As a Super User you are tasked with importing the current knowledge base of articles...
Importing customer data from a CSV
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Challenge
Importing customer data from a CSV
2 Tasks
10 mins
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Importing Pega Robot Manager
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Challenge
Importing Pega Robot Manager
2 Tasks
15 mins
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MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...
Importing predictive models
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Challenge
Importing predictive models
1 Task
10 mins
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U+ Bank implements Pega Decision Management but already uses predictive models that an external bureau created. You are asked to make an existing H2O...
Importing sales data
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Challenge
Importing sales data
2 Tasks
10 mins
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You have been given a .csv file containing users that need to be added or updated in the application. The .csv file aligns to the Pega Sales...
Ingesting data in real-time
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Challenge
Ingesting data in real-time
3 Tasks
20 mins
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U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to its customers on its website.
One of the key attributes when...
Inspecting a Deployment Manager pipeline
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Challenge
Inspecting a Deployment Manager pipeline
7 Tasks
10 mins
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You are the Release Manager for three applications, HRApps, ITApproval, and PegaGP. As a Release Manager, you are responsible for managing the...