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Generating a Case Type using Pega GenAI Autopilot

  • Challenge

    Generating a Case Type using Pega GenAI Autopilot

    3 Tasks

    10 mins

    Pega Platform '24.1 Visible to: All users
  • U+ Bank wants to allow customers to manage their checking accounts, savings accounts, and credit cards with a Pega Platform™ application, U+ Personal...

Granting robot access and distributing work

  • Challenge

    Granting robot access and distributing work

    7 Tasks

    30 mins

    Visible to: All users
  • To assist with providing utility services to its residents, MyTown routes all inquiries and service requests for existing customers to unattended...

Skipping a process based on business context

Implementing interactions and activities

Implementing a fast-release change request

  • Challenge

    Implementing a fast-release change request

    6 Tasks

    20 mins

    Visible to: All users
  • U+ Bank is cross-selling on the web by showing various credit cards to its customers.

    The bank introduced a new offer that promises 0% APR and no...

Importing and exporting content

  • Challenge

    Importing and exporting content

    3 Tasks

    10 mins

    Visible to: All users
  • U+Bank is going through a reclassification of their help content. As a Super User you are tasked with importing the current knowledge base of articles...

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Importing Pega Robot Manager

  • Challenge

    Importing Pega Robot Manager

    2 Tasks

    15 mins

    Visible to: All users
  • MyTown plans to deploy robots to automate manual steps within the Inquiry and Service Request case types. An administrator wants to view, schedule...

Importing predictive models

Importing sales data

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