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Collaborating with Pulse and Tags
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Défi
Collaborating with Pulse and Tags
2 Tâches
10 mins
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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Défi
Collaborating in Spaces and Pulse
3 Tâches
10 mins
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Composing data in Data Flows
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Défi
Composing data in Data Flows
4 Tâches
25 mins
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In the Sample application, two data structures exist:
- Directors: Sample-Data-Directors
- Managers: Sample-Data-Managers
Along with the data structures...
Designing a mobile app experience
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Défi
Designing a mobile app experience
4 Tâches
15 mins
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GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
UI für eine mobile App entwerfen
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Défi
UI für eine mobile App entwerfen
3 Tâches
15 mins
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Conducting an interaction
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Défi
Conducting an interaction
3 Tâches
15 mins
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As a customer service representative (CSR) you are tasked to handle interactions through various channels. In this challenge, you will conduct an...
Configuring UI elements
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Défi
Configuring UI elements
2 Tâches
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring error handling for Data Pages
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Défi
Configuring error handling for Data Pages
4 Tâches
30 mins
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring OpenID Connect authentication
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Défi
Configuring OpenID Connect authentication
4 Tâches
45 mins
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Front Stage is considering using OpenID Connect to Authenticate Operators.
Design and implement an OpenID Connect as a proof of concept.
Pega now...
Configurating SAML authentication
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Défi
Configurating SAML authentication
3 Tâches
1h 30 mins
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Front Stage is considering using SSO with SAML to Authenticate Operators. There are many Identity Providers available in the marketplace, and some are...