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Manipulating application data for BAs
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Défi
Manipulating application data for BAs
2 Tâches
20 mins
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In the last DCO session, the GoGoRoad stakeholders identified two new business requirements:
- Before a Service Case is resolved, the system must copy...
Validating data against business logic for BAs
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Défi
Validating data against business logic for BAs
1 Tâche
10 mins
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With GoGoRoad, customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card...
Creating data relationships for BAs
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Défi
Creating data relationships for BAs
2 Tâches
10 mins
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In a recent DCO session, GoGoRoad SMEs confirmed that all of the data objects created at the GoGoRoad application level will be required to capture...
Creating a data object for BAs
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Défi
Creating a data object for BAs
4 Tâches
30 mins
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One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...
Creating Insights for BAs
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Défi
Creating Insights for BAs
2 Tâches
25 mins
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Configuring Primary Fields for BAs
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Défi
Configuring Primary Fields for BAs
4 Tâches
10 mins
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During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Creating a custom business report
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Défi
Creating a custom business report
4 Tâches
15 mins
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Configuring error handling for Data Pages
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Défi
Configuring error handling for Data Pages
4 Tâches
30 mins
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring a dashboard
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Défi
Configuring a dashboard
2 Tâches
30 mins
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a data source
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Défi
Configuring a data source
1 Tâche
15 mins
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As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with...