The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...

Based on the business need, you have verified the updated Candidate work group and requestor mapping table changes. In Pega Robot Manager™, you can...

The mayor of MyTown wants users to receive email updates when the reported issue is resolved. 

After reviewing the progress on the service request Case development, the MyTown Mayor and the Services Coordinator see additional areas for...

The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...

MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...

Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...

During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...

Payments for roadside assistance requests are covered for customers who have opted for the higher Gold coverage level. Customers with the Gold...