Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...