When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...

Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...

GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...

GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...