As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

U+ Bank is reviewing chat services for its customers. The current Digital Messaging configuration has queues for Billing, General, and Technical...

U+ Bank wants to set up a consistent greeting for customer service agents to initiate Web messaging conversations. The message welcomes the customer...

Work on the Tell Us More application from Sweet Life Inc. continues. In this challenge, you are tasked with configuring the View associated with the C...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...

GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...