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Creating users and roles
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Challenge
Creating users and roles
4 Tasks
10 mins
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Creating work status values
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Challenge
Creating work status values
2 Tasks
10 mins
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GoGoRoad stakeholders want a way to quickly differentiate Assistance Request Cases during the Service and Resolution Stages. To clarify reporting on A...
Debugging application errors
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Challenge
Debugging application errors
4 Tasks
20 mins
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Debugging Constellation applications
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Challenge
Debugging Constellation applications
8 Tasks
1 hr 15 mins
Pega Platform '23 -
Due to the stateless nature of a Constellation application, it is not possible to run the Pega Clipboard from the user Portal, or from Dev Studio and...
Designing a Case Life Cycle
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Challenge
Designing a Case Life Cycle
8 Tasks
30 mins
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The mayor of MyTown wants to increase resident engagement and improve the town’s responsiveness to issues raised by residents.
To achieve this goal...
Designing a Case Life Cycle for BAs
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Challenge
Designing a Case Life Cycle for BAs
8 Tasks
40 mins
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GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Designing complex Views with Constellation
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Challenge
Designing complex Views with Constellation
5 Tasks
45 mins
Pega Platform '23 -
Your work on the Tell Us More application continues. In this challenge, you use Constellation to build Views associated with the Eligibility Check and...
Designing Views with Constellation
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Challenge
Designing Views with Constellation
4 Tasks
30 mins
Pega Platform '23 -
Sweet Life Inc. (SL) wants to replace its legacy complaint management solution. SL has engaged Pega to develop an application called Tell Us More...
Enforcing Service-Level Agreements
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Challenge
Enforcing Service-Level Agreements
1 Task
15 mins
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You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...
Exploring the DX API with Postman
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Challenge
Exploring the DX API with Postman
9 Tasks
1 hr
Pega Platform '23 -
The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...