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Creating a case from an email

Creating a new service request

Creating a Pega Email Bot

Creating an email account

  • Défi

    Creating an email account

    1 Tâche

    10 mins

    Visible to: All users
  • The manager at U+ Bank is struggling to keep up with daily email volume. So, the manager wants to automate replies and notifications in the bank...

Sending emails during Case processing

Escalating late work

Skipping a process based on business context

Routing email based on content

Running Pega Customer Decision Hub setup wizard

Suggesting a reply based on email content

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