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Offline projects explained

  • Module

    Offline projects explained

    4 Rubriques

    45 mins

    Pega Mobile Client Visible to: All users
  • Before you begin any offline-related project with Pega Mobile Client™, learn how offline-enabled applications represent a significant paradigm shift...

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Configuring a dashboard

Configuring business conditions

Creating a custom business report

Creating an Insight

Creating Insights for BAs

Creating reports that combine data from multiple classes

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