Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...

GoGoRoad stakeholders want the Enter customer information View and Identify Location View to be streamlined to display the relevant information with...

Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...

Das UI-Team von GoGoRoad hat Sie gebeten, Dropdown-Steuerelemente so zu gestalten, dass damit das Aussehen der Dropdown-Liste harmonisiert wird.

In...

In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...

The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...

Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...