Sweet Life stakeholders have decided to create different Portals so that the users of their Tell Us More application only have access to the...

InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Onboarding Cases have an initial Urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

You are developing an application MyTown311 to capture and manage requests for city services. Ensure that service request repairs are scheduled...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...

The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...