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Creating data relationships for BAs
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Challenge
Creating data relationships for BAs
2 Tasks
10 mins
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In a recent DCO session, GoGoRoad SMEs confirmed that all of the data objects created at the GoGoRoad application level will be required to capture...
Creating a data object for BAs
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Challenge
Creating a data object for BAs
4 Tasks
30 mins
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One of the most important elements of a Pega application is the Data Model. After Directly Capturing Objectives (DCO) sessions with several GoGoRoad...
Creating Insights for BAs
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Challenge
Creating Insights for BAs
2 Tasks
25 mins
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Configuring Primary Fields for BAs
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Challenge
Configuring Primary Fields for BAs
4 Tasks
10 mins
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During Directly Capture Objectives (DCO) conversations, business stakeholders revealed that GoGoRoad's CSRs waste valuable time searching for basic...
Creating a custom business report
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Challenge
Creating a custom business report
4 Tasks
15 mins
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
UI für eine mobile App entwerfen
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Challenge
UI für eine mobile App entwerfen
3 Tasks
15 mins
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Das Kundendienst-Team von GoGoRoad möchte mobilen Benutzern auf einer für Smartphones optimierten Benutzeroberfläche die in der Nähe ansässigen...
Configuring UI elements
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Challenge
Configuring UI elements
2 Tasks
10 mins
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After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Configuring error handling for Data Pages
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Challenge
Configuring error handling for Data Pages
4 Tasks
30 mins
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As part of each candidate Case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
Configuring a dashboard
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Challenge
Configuring a dashboard
2 Tasks
30 mins
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Configuring a portal
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Challenge
Configuring a portal
1 Task
10 mins
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GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...