The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

The mayor of MyTown asks you, the town project manager, to enable residents who report problems online to enter contact information and list any...

GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request Case Type that uses a custom Condition to skip...

GoGoRoad is a roadside assistance application owned by Uplus Auto. GoGoRoad stakeholders want to give customers the ability to create a new assistance...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

U+ Bank wants to set up its chatbot to respond to service requests received from several digital channels. As an initial step, the bank first wants to...