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Working with Voice AI models

  • Module

    Working with Voice AI models

    2 Rubriques

    15 mins

    Pega Customer Service 8.8 Visible to: All users
  • You can customize the models that Pega Voice AI uses to transcribe customer conversations and identify topics and entities. Working with Pega Support...

Testing your application

Creating Insights for BAs

Creating a custom business report

Configuring a dashboard

Configuring and managing a deployment pipeline

  • Défi

    Configuring and managing a deployment pipeline

    8 Tâches

    15 mins

    Visible to: All users
  • As a Release Manager, you are responsible for managing the application deployment pipelines with the help of the Deployment Manager. You have an...

Configuring business conditions

Creating reports that combine data from multiple classes

Creating an Insight

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