Search
Pega Low-Code App Factory
-
Mission
Pega Low-Code App Factory
4 Modules
1 hr 38 mins
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Process AI Essentials
-
Mission
Pega Process AI Essentials
4 Modules
3 Challenges
3 hrs 5 mins
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
System Architect
-
Mission
System Architect
3 Missions
18 Modules
16 Challenges
1 day 20 hrs 35 mins
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
Adding a duplicate Case search for BAs
-
Challenge
Adding a duplicate Case search for BAs
4 Tasks
15 mins
-
In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
-
Challenge
Adding a duplicate Case Type search
3 Tasks
10 mins
-
InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding optional Actions to a workflow
-
Challenge
Adding optional Actions to a workflow
1 Task
5 mins
-
InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...
Adding optional actions to a workflow for BAs
-
Challenge
Adding optional actions to a workflow for BAs
2 Tasks
10 mins
-
GoGoRoad wants to assure customers that their assistance requests can be cancelled at any time. Not only does the cancel request functionality provide...
Approving work
-
Challenge
Approving work
1 Task
5 mins
-
The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
Approving work for BAs
-
Challenge
Approving work for BAs
5 Tasks
20 mins
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...
Attaching PDF files to a case
-
Challenge
Attaching PDF files to a case
2 Tasks
10 mins
-
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...