When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...

The Mayor of MyTown asks you, the town project manager, to enable residents to report problems they encounter on line so that the necessary work can...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...

InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

When creating an application, consider the Data Model. The Data Model defines how users store and retrieve the data in your application. In the MyTown...

Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...